Shipping policy
Shipping Policy
At Lebic & Co. , we aim to make shipping simple and convenient for our customers.
United States Shipping
We currently offer FREE shipping on eligible orders within the United States.
Estimated Delivery Time
Most eligible U.S. orders are estimated to arrive within 3–8 business days after shipment.
Please note that delivery times are estimates and are not guaranteed. Delays may occasionally occur due to carrier operations, severe weather, holidays, high shipping volumes, address issues, or other circumstances outside our reasonable control.
Order Processing
Orders require processing before shipment. Once your order has been shipped, you will receive a shipping confirmation email when tracking information is available.
Tracking Your Order
Tracking information will be provided when available. Please allow some time after receiving your shipping confirmation for tracking information to update.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping information, please contact us as soon as possible. Once an order has entered fulfillment or has been shipped, we may not be able to change the delivery address.
Lost or Delayed Packages
If your tracking information has not updated for an extended period or you believe your package may be lost, please contact us through our Contact page. We will review the shipment and help determine the appropriate next steps.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible and provide your order number along with clear photos or videos of the issue.
Please see our Refund Policy for additional information regarding refunds, replacements, and returns.
Contact
If you have any questions regarding shipping or your order, please contact us through our Contact page or at: